Our Shipping Policy

We’re committed to delivering your order swiftly, securely, and reliably. All orders placed through our platform are processed within 1–2 business days, excluding weekends and public holidays. Once your order is confirmed, we’ll notify you via email or SMS with your shipping details.

We primarily deliver orders through **M-Pesa-powered checkout** and collaborate with reliable local courier services to ensure your purchases arrive on time and in excellent condition. Delivery timelines typically range from **2 to 5 business days** depending on your location.

Shipping Fees: Shipping costs are calculated at checkout based on your delivery location and product weight. For promotional periods, we may offer discounted or free shipping — be sure to check our homepage for updates!

Order Tracking: Once your package is shipped, you will receive a tracking number (if applicable) so you can follow your order’s journey in real time.

Delivery Locations: We currently deliver across Kenya. Please ensure your delivery address and contact number are accurate to avoid delays or failed delivery attempts.

In case of any issues with your delivery — such as delays, damaged items, or missing products — kindly contact our support team within 48 hours of receiving your package. We are here to help and ensure your satisfaction.

Thank you for shopping with us. We appreciate your trust and promise to keep delivering excellence — right to your doorstep.